Terms of service

Company Details:

Company Full name: BALTEX EUROPE Sp. Z O.O.
Company Address: ul. Konstantynowska 34, room 9, 94-303 Łódź, POLAND

VAT no: PL7322104281
REGON no: 100472032
KRS no: 0000304443

1. Acceptance of Terms:
By making a purchase from TechnicalFabrics.Net, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from making a purchase.

2. Product Information:
a- TechnicalFabrics.Net makes every effort to provide accurate information about the fabrics sold.
b- Colours of fabrics may vary slightly due to photographic and screen limitations. We do our best to represent the products accurately.

3. Ordering and Payment:
a- Orders are subject to availability. In the event that a product is out of stock, we will notify you and provide alternatives or a refund.
b- Payment can be made through various secure methods, and all transactions are processed in compliance with applicable regulations.

4. Shipping and Delivery:
a- TechnicalFabrics.Net strives to process and ship orders promptly. Delivery times may vary based on location and other factors.
b- Shipping costs and estimated delivery times are provided during the checkout process.

5. Quality Assurance:
a- TechnicalFabrics.Net is committed to delivering high-quality fabrics. If you receive a defective or damaged product, please contact us immediately for assistance.
b- TechnicalFabrics.Net give customers 1 month warranty for their goods.

6. Customer Support:
a- For enquiries, concerns, or assistance, please contact our customer support team at besales@baltex.co.uk.
b- We aim to respond to customer inquiries promptly and provide satisfactory resolutions to issues.

7. Consumer Rights under Polish Law:
a- Polish customers are entitled to statutory warranty rights. If a product is faulty or not as described, customers may be eligible for repair, replacement, or refund.
b- Customers in Poland have the right to withdraw from the contract within 14 days of receiving the product. Please see the Right of Withdrawal Policy for further detail.
c- Customers have 1 year to raise a complaint if they are not happy with their goods under the Polish Consumer Rights.

8. Privacy and Data Protection:
TechnicalFabrics.Net respects customer privacy. Our privacy policy outlines how we collect, use, and protect your personal information.

9. Intellectual Property:
All content on the TechnicalFabrics.Net  website, including images and text, is the property of Baltex Europe and may not be used without permission.

10. Governing Law:
These terms and conditions are governed by the laws of Poland. Any disputes shall be resolved in accordance with Polish law.

11. Amendments to Terms:
Baltex Europe reserves the right to update these terms and conditions. Customers will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.